Cardholders can sign for transactions in two main ways, depending on the configuration of your POS terminal
Signing on the POS Terminal Screen
Some Paybyrd POS terminals allow cardholders to sign directly on the terminal’s screen. After the card is inserted and the transaction is confirmed, the cardholder can use a digital pen or their finger on the touch screen to provide their signature.
In certain cases, like refunds, a signature may also be required for approval.
Signing a Printed Receipt
In other setups, a physical receipt is printed, and the cardholder signs it as proof of the transaction.
💡 Tips
Enabling Signature Capture on Paybyrd POS
By default, the signature feature is not activated since many cards do not require a signature for payment authorization. To enable this feature, follow these steps:
Open the Paybyrd Hospitality App.
Navigate to Settings.
Select Feature Management.
In the Transaction section, activate the Cardholder Signature function.
Once enabled, customers will be prompted to sign either on the screen or on a printed receipt, depending on the terminal setup. This feature is available only for specific card types.
For additional assistance or questions, feel free to contact our support team.