If you're unable to view or export invoices on the dashboard, there could be a few reasons for this issue. Follow these steps to troubleshoot:
1. Check for Error Messages:
Look for any specific error messages that might give insight into the issue.
Common errors could include access restrictions or technical issues with the dashboard.
2. Verify Access Permissions:
Ensure you have the necessary permissions to view and export invoices.
If you're not the account admin, you may need to request additional access from your administrator.
3. Visibility of Export Options:
Confirm that the view and export options are visible on your dashboard.
If these options are missing, it could be due to a dashboard setting or permissions issue.
What to Do If the Issue Persists:
Contact Us for Help:
If you're still experiencing difficulties, we’re here to assist you.
Provide us with details of the invoices you need, and we'll send them directly to you.
Feel free to share any error messages or details about the issue so we can resolve it quickly.
We’re committed to helping you resolve this issue promptly, so don’t hesitate to reach out with any additional details or questions.