Merchant onboarding is the process that allows your business to start accepting payments online, in person (POS), or both through Paybyrd. It includes verifying your company’s identity, assessing financial and legal compliance (KYC/KYB), and connecting your business to our payment infrastructure.
You will submit your information and required documents through the registration form, accessible from the Paybyrd dashboard. Simply click the “Start Registration” button to begin the process.
Your progress is saved automatically, so you can pause and resume the registration at any time by returning to the dashboard.
Once the form is completed, the Paybyrd team will review your submission — this typically takes up to 10 working days. If all documents are approved, you’ll be officially onboarded and receive your credentials, meaning you’re ready to start accepting payments.
Do you want to know the entire onboarding process to get accepting payments with Paybyrd? This article might be helpful: What do I need to do start accepting payments with Paybyrd?
What Documents Are Needed? (KYC/KYB)
During the onboarding process, you will be asked to provide the following documentation to comply with regulatory requirements and assess business compatibility. All information provided will be used solely for these purposes and handled in accordance with data protection regulations:
Articles of Incorporation:
Legal document that proves your business is officially registered and legally constituted.
Proof of Business Registration:
Document that confirms your company’s registration, such as a tax ID certificate or commercial registry extract.
Central Registration of the Effective Beneficiary:
Official proof identifying the individuals who ultimately own or control more than 25% of the company.
Proof of Website Domain Ownership (if you operate an e-commerce business): Evidence that your business owns or manages the domain listed on your site (e.g., domain invoice or WHOIS registration).
Proof of Point of Sale (POS) Activity:
For physical stores, a document that confirms the business operates at a specific location (e.g., utility bill, lease agreement, business license with address). Must be issued within the last 2 months.
Shareholders’ ID and Proof of Address:
Valid government-issued ID (passport or national ID) and a recent proof of address for shareholders with over 25% ownership.
Proof of IBAN:
A document showing the business’s bank account details — must be issued within the last 2 months (e.g., bank statement, IBAN certificate).
VAT Certificate (if applicable):
Proof of your VAT registration, if your business is subject to VAT.
Business License or Sector-Specific Certification (if applicable):
For regulated industries (e.g., travel, financial services), additional licenses may be required.
Please note that, in some cases, Paybyrd may request additional documents or information to complete the onboarding process. This helps us ensure regulatory compliance and maintain a secure environment for all users. Requirements may change over time, and we appreciate your understanding and cooperation should any updates be needed.
Do you have questions or need assistance?
Contact us at [email protected] or call +351 910 042 417